Privacy Policy.
GDPR & Data Protection.

1. Data Controller Identification

In compliance with the General Data Protection Regulation (EU 2016/679) and Spanish Ley Orgánica 3/2018 (LOPDGDD), you are informed that personal data collected through this website and our customer agreements is processed by:

• - Trade Name: Home Check Axarquía
• - Operating Legal Status: Registered and insured independent property care provider in Andalusia, Spain
• - Fiscal Compliance: Registered with the Spanish Tax Agency (Agencia Tributaria) • Official tax invoices (*Facturas*) provided for all services
• - Registered Fiscal Address: Calle Espada 27, 29770 Torrox (Málaga), Spain
• - Privacy Contact Email: privacy@homecheckaxarquia.com (or info@homecheckaxarquia.com)

2. Categories of Data Collected

We collect and process only the minimum information required to deliver scheduled property checks and comply with Spanish tax obligations:

• - Identity & Contact Information: Full name, primary residential address abroad, passport/NIE number, mobile phone number (for WhatsApp reports), and email address.
• - Property & Access Data: Street address, urbanisation name, cadastral reference, gate access instructions, and assigned blind key code (e.g. HCA-042).
• - Photographic Inspection Records: Time-stamped photographs of your property entrance, terraces, shutters, and utility meters. Photographs are taken strictly to document property condition; we take all reasonable care to avoid capturing identifiable faces of neighbours or pedestrians.
• - Billing & Tax Records: Invoicing history, bank transfer details (IBAN), and tax records required under Spanish law.

3. Lawful Bases for Processing (GDPR Art. 6)

Your data is processed under the following lawful grounds:

• - Contractual Performance (Art. 6.1.b): Necessary to execute property visits, deliver WhatsApp photo reports, and manage key custody.
• - Legal Tax Obligations (Art. 6.1.c): Necessary to issue official tax invoices, account for 21% IVA, and file tax declarations with the Spanish Tax Agency (Agencia Tributaria).
• - Legitimate Commercial Interest (Art. 6.1.f): Maintaining time-stamped proof of inspection to verify service delivery and defend against civil liability claims.
• - Vital Interests & Emergency Reporting (Art. 6.1.d/e): Reporting active burglary, forced entry, or fire directly to the Guardia Civil, Policía Nacional, or 112.

4. Third-Party Data Sharing

Home Check Axarquía will never sell or rent your personal information. Data is shared exclusively with: (1) Our certified accountant / tax advisor for tax filing, (2) The Spanish Tax Agency (AEAT) and Social Security as legally required, (3) Emergency Services and Police in the event of an active incident, and (4) Encrypted communication platforms (WhatsApp/Meta Platforms under standard contractual clauses).

5. Data Retention Periods

Routine inspection photographs and WhatsApp report records are retained on encrypted storage for 90 calendar days, after which they are deleted, unless an ongoing damage claim, insurance enquiry, or police report requires extended retention. Invoicing, contracts, and fiscal records are retained for 5 years as mandated by the Spanish General Tax Law.

6. Your Statutory Rights

Under the GDPR and Spanish LOPDGDD, you hold the rights to Access, Rectification, Erasure ("Right to be Forgotten"), Restriction, Data Portability, and Objection. To exercise your rights, email privacy@homecheckaxarquia.com along with a copy of your passport or NIE for identification.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es (C/ Jorge Juan, 6, 28001 Madrid).